RCC Reservation

Step 1:

• Get the teleconference bridge phone number and access code and/or URL, if needed, for your event (conference call or webinar).

• Reserve RCC at least 48 hours in advance (two business days).
  We will make our best effort to cover events requested with less than 2 business days notice, but that cannot be guaranteed. 

Step 2:

• Complete the online RCC reservation form. 

• For a transcript of the captioned event, select the options on the online RCC reservation form prior to submitting your request.

• Within one business day, you receive an RCC confirmation email with the RCC event confirmation number and link.  Save this RCC confirmation email.

Step 3:

• Approximately 10 minutes prior to the event, the captioner will join the teleconference bridge and be ready to caption.
• When you are ready to join your event, click on the link in your RCC confirmation email.
• Begin reading the captions.
• To speak directly to the other attendees during the event, join the teleconference bridge. Otherwise, use the “Message to Captioner” text box on the bottom of the RCC screen.

For the most efficient captioning, please submit information such as names of attendees, agenda, speaker notes and PowerPoints by replying to your RCC confirmation email prior to your scheduled conference call or webinar.​

Delaware Relay Conference Captioning service is available free of charge to individuals who are Deaf, Hard of Hearing, or have a speech disability and live or work in Delaware. If you have a home or work phone number with a verified Delaware area code and prefix, you are eligible to use this service.