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Contact CapTel NC

Kim Calabretta, CapTel NC Manager
4819 Emperor Blvd.
Suite 205
Durham, NC 27703

919-238-4136 Direct Line
866-545-4012 Toll-Free Office
919-719-2793 Fax
919-324-3791 Videophone
kim.m.calabretta@sprint.com E-mail

CapTel NC Customer Service

888-269-7477 TTY/Voice
866-670-9134 Espanol – TTY/Voz
608-204-6167 Fax
captel@captel.com E-mail

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SPRINT CAPTEL: FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.

CapTel North Carolina (CapTel NC) is funded by a surcharge on landline and wireless telephone bills in North Carolina and administered by the North Carolina Division of Services for the Deaf and the Hard of Hearing.

CapTel NC is not compatible with PBX systems, VOIP phones or digital landlines; an analog or DSL with filter landline must be used. While local calls are made at no charge, long distance calls are now available at no charge effective July 1, 2017.

“Let’s Stay Connected” is a trademark of CapTel North Carolina. © 2020. CapTel is a registered trademark of Ultratec, Inc.