How Does STS Relay Work?
It’s straightforward!
Just dial 711 (or 800-735-8261) and then ask for a Speech-to-Speech relay operator.
Provide the area code and telephone number of the person you wish to call. The relay operator will dial the number and connect to the other party.
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You speak on your phone directly to the other party.
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The relay operator repeats your spoken words to the other party as needed for clarity.
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The other party talks directly you.
Video : How does a Speech-to-Speech (STS) call work?
Here’s how a STS user, Andy, communicates with standard phone users.