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  • Relay Services
    • Introduction
    • TTY Relay
    • Voice Carry-Over (VCO)
    • Hearing Carry-Over (HCO)
    • TeleBraille Relay
    • Speech-to-Speech (STS)
    • Standard Phone Users
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    • Additional Services
    • TRS Customer Profile
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  • Captioned Telephone
    • Introduction
    • How Does CapTel Work?
    • CapTel 840
    • How to Get CapTel
    • CapTel Customer Service
  • Relay Conference Captioning
    • Introduction
    • RCC Reservation
    • How Does RCC Work?
    • RCC for Webinars
    • RCC Tips & FAQs
    • RCC Support Service
  • Speech Disabled Services
    • Introduction
    • Speech-to-Speech (STS)
    • Video-Assisted STS
    • Hearing Carry-Over (HCO)
    • STS Support Service
  • Outreach Program
    • Introduction
    • Request an Exhibit
    • Request a Presentation
    • Request Training
  • Resources
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Due to higher call volumes, there may be a longer delay in processing your call. Please stay on the line for the next available agent. Don't hang up and call back. This may result in longer waiting time.

Se encuentra un incremento en el volumen de llamadas en este momento. Por favor, espere en la línea para el siguente agente disponible. No se cuelgue para intentar su llamada otra vez, porque se aumentará su tiempo de espera. Gracias por su paciencia.

Vermont Relay are free services that enable people who are Deaf, Hard of Hearing, DeafBlind or those with a Speech Disability to place and receive phone calls.

Explore the services here to determine which one best meets your needs!

Relay
Services
Communication can be easier for people who are Deaf, Hard of Hearing, or DeafBlind.

Communication can be easier for people who are Deaf, Hard of Hearing, or DeafBlind. Communication can be easier for people who are Deaf, Hard of Hearing, or DeafBlind.

Captioned
Telephone
Listen while reading captions of everything spoken during your phone conversations.

Listen while reading captions of everything spoken during your phone conversations. Listen while reading captions of everything spoken during your phone conversations.

Relay Conference
Captioning
Actively participate in conference calls and webinars with real-time captioning.

Actively participate in conference calls and webinars with real-time captioning. Actively participate in conference calls and webinars with real-time captioning.

Speech Disabled
Services
Speak for yourself on phone calls. A specially trained operator will repeat your words as needed for clarity.

Speak for yourself on phone calls. A specially trained operator will repeat your words as needed for clarity. Speak for yourself on phone calls. A specially trained operator will repeat your words as needed for clarity.

What's New with Vermont Relay . . .

Follow Us!

Useful information and interesting tidbits are often posted on our social media channels.

We also post events hosting Vermont Relay exhibit booths giving you the opportunity to visit with us and ask questions regarding our services.

It’s a great way to stay connected.  Follow us via one (or all) of the channels listed below!

  • NJ Relay & CapTel Facebook page facebook.com/VermontRelay
  • NJ Relay & CapTel Twitter account @VermontRelay
  • NJ Relay & CapTel Instagram account @VermontRelay
  • NJ Relay & CapTel LinkedIn account linkedin.com/company/VermontRelay
  • NJ Relay & CapTel YouTube channel youtube.com/VermontRelay

Monthly Webinars

Register for a free webinar to learn more about our services!

Vermont Relay & CapTel Webinars
An open laptop showing a webinar in progress with a PowerPoint slide and video of a female lecturer.

2021 Taste of Technology for DeafBlind

We’re proud to announce that we’re planning 2021 Taste of Technology for DeafBlind.

Free Admission!

Additional information is forthcoming, be sure to visit here again.

Social Media External Links
Vermont Relay facebook page Vermont Relay twitter account Vermont Relay instagram account Vermont Relay youtube channel Vermont Relay Insta channel

© 2006-2020 Vermont Relay.

Vermont Relay is a free service provided by Sprint and approved by the Vermont Board of Public Utilities (the Board). Through a contract with the Board, Sprint provides full telephone accessibility to people with hearing loss. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON.  Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid by the state telephone carriers. Internet-based CapTel is funded separately through a federal administrative fund.  No cost is passed on to the CapTel user for using the captioning service.  Individuals with hearing loss must complete & submit either an Equipment Distribution Program form or a Third-Party Certification of Eligibility form, signed by hearing health professional to be eligible for no-cost, analog or Internet-based CapTel phone. Although Cap Tel can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. Sprint reserves the right to modify, extend or cancel offers at any time with notice. CapTel callers are responsible for their own long distance call charges. Offer not available everywhere or for all devices. Restrictions apply. ©2020 Sprint. All rights reserved. CapTel is a registered trademark of Ultratec, Inc.  Other marks are the property of their respective owners

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