Additional Services

Sprint IP Relay

You can use any computer, laptop, tablet or smartphone to communicate with anyone using the Sprint IP Relay service! This service is designed for people who are Deaf, Hard or Hearing, DeafBlind or those with a Speech Disability. The relay operator reads out loud your message to the other party and types whatever the relay operator hears/understands including any background noises to you.

Also available is the handy Sprint IP Relay Mobile App!

Voicemail/Answering Machine Retrieval Service

You can use the relay service to retrieve messages from voicemail or answering machines.

Voicemail Retrieval: 
When you request the relay operator to retrieve messages from a voicemail system, the relay operator will follow your instructions for dialing, pin entry, access codes, and/or system commands to retrieve new messages, play messages, save, and/or delete messages.

Answering Machine Retrieval (AMR):
When a you request the relay operator to retrieve messages from an answering machine at your location, simply type “AMR GA” then follow the instructions from the relay operator.

International Relay Service

You can make international calls through Delaware Relay by dialing 711 or any Delaware Relay toll-free relay numbers.

People outside the US wanting to call you should dial 605-224-1837 to reach a relay operator. 

International Relay service is available in English, Spanish and French.

911 Emergency Calls

In the event of an emergency, dial 911 directly using any phone, including a TTY or CapTel phone.  

You may use any of the relay services to call 911, but that will not be as fast as dialing 911 directly.

Be prepared to provide your full name, description of emergency and location.