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Cloud Based Appointment Scheduling Application

Cloud Based Appointment Scheduling Application

Project Details:
Final solutions is mobile responsive designed, cloud-based software (software as a service) that property managers and owners can use to administer cleaning appointments, status of housekeepers in the field, and much more from any online device, smartphone, tablet or laptop 27/7.

Technologies Used:
Bootstrap, HTML5, PHP, MySQL

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  • Client is headquartered in Alabama connects cleaning companies with property managers throughout the United States who services hotels, resorts, timeshares, vacation rentals, etc.
  • The Client wanted a way to eliminate the disconnect between property managers and cleaners as well as replace tools such as Google Calendar, Excel, pen & paper, and any other manual process commonly used by housekeeping, cleaning and property management companies to schedule and track appointments
  • The finished solution needed to be affordable, simple to use without having to purchase any additional devices
  • Create a self-service online system that property managers, owners and cleaners can easily use to book, track and receive payments for cleaning services.
  • The solution needs to allow users to easily book a service appointment from their smartphone, tablet or desktop computer.
  • Software needs to be fully automated so that users can manage appointments, adjust settings, track appointments and send out automatic confirmations, updates and reminders without any manual assistance.
  • Integrate online payment solution for faster payments for services
  • Final solutions is mobile responsive designed, cloud-based software (software as a service) that property managers and owners can use to administer cleaning appointments, status of housekeepers in the field, and much more from any online device, smartphone, tablet or laptop 27/7.
  • The SasS based application automates business processes and manages transactional content in a convenient and cost-effective way
  • The SaaS software also provides multi-layered security that includes secured protocol-based access to applications
  • The mobile interface has been carefully designed to keep relevant content, information and features in a logical, clear and straightforward manner to ensure optimal user experience
  • The completed solution makes scheduling appointments easy with:
    • multiple ways for the property manager can schedule appointments - email, text, phone
    • staff schedules that can be setup with ease and sent out to each cleaning staff ahead of time so that they know exactly what their tasks are for the day.
  • Provided invoicing capabilities to create professional invoices that can be emailed or mailed one at a time or in a batch.
  • Integration with QuickBooks® accounting software for easy export of invoice(s) and capability to accept online payment for faster payments
  • A custom dashboard allows property managers and owners to view the real time status of each appointment as well as:
    • Easily edit appointments and share their appointment calendars
    • View appointment status as cleaners check in via phone or text.
    • View and manage notes, contact details and status reports of all appointments.
    • View history of all appointments, invoices, payment and payroll reports, who is booking the services, track bookings, etc.
    • Generate custom graphs and reports to help forecast future business and identify peak times of the year.
  • The entire system provides instant alerts to property mangers, owners and cleaners when an appointment is scheduled, confirmed, cancelled, completed, etc.
  • Application is scalable and can be easily extended to other service industries and languages

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