Placing a call on a CapTel phone is just like using a standard phone, but even better.
Just dial the number of the person you want to call and the CapTel phone automatically connects to a captioning service.
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You speak directly to the other party on the CapTel phone.
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The other party talks directly to you while the captioner listens.
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The captioner transcribes the other party’s voiced message into captions.
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You listen and read the captions on the CapTel phone.