Installation/Training Request

If you need someone to support you with phone installment and/or provide in-person training at your home or office at no charge, fill out the information below.

Choose one: *
New phone installment and trainingTechnical support or troubleshootingPhone re-trainingReplacement phone installment and/or training

Your Name: *

Do you have an analog telephone line (landline)? *
YesNo

Do you have a high-speed Internet? *
YesNo

If yes, what type of high-speed Internet?
VoIPDSLDigital cable phone service with digital filter

What CapTel model do you currently have? *
CapTel 2400iCapTel 880iCapTel 840iCapTel 840

Email Address: *

Phone Numbers: *

Please select type of Contact - select multiple options
Type of Contact:
PhoneCapTel‎Videophone‎TTY‎

Address: *

Street Address Line 2:

City: *

Select State

Zip Code: *

Brief Description of Your Request:

Best way to contact you *

Verification *

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.

Hawaii Captioned Telephone (CapTel) service is provided by Sprint as regulated by the Hawai`i Public Utilities Commission (PUC), ensuring equal communication access to telephone service for people with hearing loss.”

relay Hawaii CapTel Sprint Accessibility

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