Voice Carry-Over (VCO) is the perfect solution for you if you like to talk and read your phone calls. When the other party speaks to you, the Relay Operator serves as your “ears” and types everything said to your TTY or VCO phone. Then you speak directly back to the other party.
This service is designed for the people who are Deaf or Hard of Hearing.
VCO with Privacy
This feature is similar to standard VCO. However, with VCO with Privacy, the Relay Operator will not hear the VCO user’s voice and only types the other person’s responses back to the Deaf/Hard of Hearing user. Request privacy by typing/voicing to the operator “Privacy ON.”
This relay service is available in English-to-English and Spanish-to-Spanish.
The Relay Hawaii Customer Profile allows you to store your relay call preferences and helps speed up call processing.