You can use a TeleBraille device or TTY with a large visual display to make relay calls. This service allows you to read the phone conversation in braille or in a large font size at a 15 WPM transmission speed. If desired, you may specify a different WPM transmission speed to the relay operator.
The relay operator reads aloud the message you typed to the other party, and then types what the other party says to you.
This service is designed for people who are DeafBlind or Deaf with Low Vision.
This relay service is available in English-to-English and Spanish-to-Spanish. For the Spanish-to-Spanish relay calls, please notify the relay operator that this is a TeleBraille Relay call, so that the correct transmission speed is used. Based on the TTY user’s preference, the relay operator may adjust the text transmission speed from 5 word per minute (WPM) to 60 WPM.
The TRS Customer Profile allows you to store your relay call preferences and helps speed up call processing.